Privacy Policy
Menivor
This Privacy Policy explains what information Menivor (operated by Menivor legal entity (to confirm) unverified) collects, how it is used, who it is shared with, and the choices you have. By using Menivor you agree to the practices described here.
Data-safety summary
At a glance, here is the data the app collects, whether it is linked to your identity, and whether it is used to track you across other companies’ apps and websites.
| Data category | Linked to you | Used for tracking | Purpose |
|---|---|---|---|
| Contact Info | Yes | No | Create and secure your account and respond to support. |
| User Content | Yes | No | Generate videos through the render pipeline (script → TTS → avatar → captions → compose) and store your projects. |
| Connected Social Accounts | Yes | No | Publish videos directly to accounts you connect. Tokens are encrypted at rest (Fernet) and only used to publish on your behalf. |
| Purchases | Yes | No | Manage plans, credits, and metered render billing. |
| Usage Data | No | No | Operate the creator analytics dashboard and improve the service. |
What we collect
Contact Info
- Email address
- Name / creator profile handle
Create and secure your account and respond to support.
User Content
- Screen recordings you upload
- Prompts, scripts, and generated videos
- Brand voice samples and watermark/cover assets you provide
Generate videos through the render pipeline (script → TTS → avatar → captions → compose) and store your projects.
Connected Social Accounts
- OAuth access tokens for TikTok, Instagram, and YouTube
Publish videos directly to accounts you connect. Tokens are encrypted at rest (Fernet) and only used to publish on your behalf.
Purchases
- Subscription / credit balance and transaction state
Manage plans, credits, and metered render billing.
Usage Data
- Render metrics, funnel events, credit and cost usage
Operate the creator analytics dashboard and improve the service.
What we do NOT do
- We do not sell your personal information.
- Connected-account tokens are never shared with other users.
Third parties who process your data
We share data only with the processors below, each bound to use it only to provide their service to us. Items marked "unverified" are placeholders we must confirm and name before this policy is treated as final.
- Oracle Cloud Infrastructure — Application servers, video rendering, our own database/queue servers, and transactional email.
- Cloudflare — Web app hosting, content delivery, network security, and object storage (R2) for uploads and rendered videos.
- Neon — Managed Postgres for your account and credit ledger.
- Clerk — Sign-in and account sessions.
- Anthropic (Claude) — Generate video scripts, hooks, and captions from your prompt or link, through our own AI gateway.
- ElevenLabs — Premium text-to-speech narration and optional brand voice cloning.
- HeyGen — AI avatar presenter video generation.
- fal.ai — AI video and image generation for AI-generated clips.
- Microsoft — Fallback text-to-speech narration when our own voice server is busy.
- Upload-Post — Publishes your videos to the social accounts you connect, for some platforms.
- Dodo Payments — Checkout, invoices, and tax as merchant of record for your purchase.
- Creem — Merchant of record for purchases made before the move to Dodo Payments; retains only those earlier records.
How we use your information
- Operate and personalize the app and its core features.
- Maintain your account, authenticate sessions, and provide support.
- Process payments and manage subscriptions/entitlements.
- Keep the service secure and prevent fraud and abuse.
- Comply with legal obligations and enforce our Terms of Service.
- Improve the product through aggregated, de-identified analytics.
Data retention
We keep personal information only as long as needed to provide the service. Account data is retained while your account is active and for a short recovery window after deletion, then deleted or anonymized. Billing records are retained as required by tax and accounting law. Backups are purged on a rolling basis.
Your rights and choices
Depending on your jurisdiction you may access, correct, export, or delete your personal data, object to or restrict certain processing, and withdraw consent. You can delete your account and its server-side data from within the app, or by emailing us. We respond within 30 days.
Children’s privacy
The app is not directed to children under 13 (under 16 in the EEA/UK) and we do not knowingly collect their data. If you believe a child has provided us data, contact us and we will delete it.
Security
We use industry-standard safeguards including TLS in transit, encryption at rest for sensitive fields, hashed passwords, least-privilege access, and audit logging. No system is 100% secure; please use a strong, unique password.
Changes to this policy
We may update this policy. Material changes will be reflected by a new "Last updated" date and, where required, announced in the app.
Contact
Privacy questions? Email caelum0x42@gmail.com.